Privacy Policy

At Partnr – AI Companion (“Partnr”, “we”, “us”, or “our”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App") and related services.

By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

• Account Information: When you create an account, we may collect your email address, username, and other optional profile details.
  
  

• User Input: We collect the messages, prompts, and interactions you have with AI characters to provide responses and improve functionality.
  
  

• Payment Information: Purchases are handled via Apple’s App Store. We do not store or process payment card information ourselves.
  
  

b. Automatically Collected Information

• Device Information: We may collect device type, operating system, IP address, device language, and time zone.
  
  

• Usage Data: We collect analytics such as session length, feature usage, crash reports, and interaction patterns.
  
  

• Log Data: Our servers may automatically record standard technical information when the app is used.
  
  

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the App and its features
  
  

• Personalize your experience with AI characters
  
  

• Improve AI performance and train underlying models
  
  

• Monitor for abuse or violations of our Terms
  
  

• Send important updates or service messages (not marketing without consent)
  
  

• Comply with legal obligations
  
  

We do not sell your personal data.

3. Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may work with infrastructure or analytics partners (e.g., hosting, AI model providers) who are contractually bound to protect your data.
  
  

• Legal Compliance: If required by law, court order, or government authority.
  
  

• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
  
  

4. Data Retention

We retain your data for as long as your account is active or as necessary for legal, operational, or security purposes. You can request deletion of your data (see Section 7).

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or loss. However, no method of transmission or storage is 100% secure.

6. Children's Privacy

The App is not intended for users under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
  
  

• Correction: Update or correct your data
  
  

• Deletion: Request that we delete your personal data
  
  

• Objection: Object to processing of your data (where applicable)
  
  

• Portability: Request a copy of your data in a portable format

8. International Users

Our servers may be located in the United States or other countries. By using the App, you consent to the transfer and processing of your data in these locations.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top. Your continued use of the App after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you may contact us at:

Email: hello@mypartnr.ai